In the event of accidents or medical emergencies immediate medical assistance is vital.

TeleDr Private Hospital Emergency care number (1800 TeleDr) provides

  • access to 24 hour private emergency hospital doctors
  • on site pre-hospital emergency assistance
  • evacuation to private hospital and logistical arrangements
  • urgent surgical or medical specialist review on arrival at private hospital

Many remote facilities do not have access to 24 hour medical care. Medical Emergency Response Time standards have been developed to reduce risks (see table)

  • 4 minutes to a first aider to give CPR,
  • 1 hour to a nurse/paramedic (the golden hour), and
  • 4 hours to a hospital doctor, (for surgery or to unblock the clot in a heart attack)

Medical Response Standards

Tier 1
First Aid

First Aid

First Aider 4 minutes
Tier 2
Assess Treat Medivec


1 hour
Tier 3

Receive and treat.
Refer as needed

Surgeon/ Physician 4 hours
Tier 4 Subspecialist treatment Ortho/ Neurosurgeon As Required